US Customers may return any product within 30 days of receipt for a refund. Please call (417)862-4448 for return authorization. In the case of a defective product you will be issued a full refund of your purchase price and shipping both initial and return. However if the return is an optional or discretionary return the cost of shipping will be deducted from the refund on all returns. You will also be responsible for shipping the item back to us.
Due to the international publishing and printing arrangements for the Fire Bibles we may not know of the status of release on items currently out of stock. Therefore, If the item is not currently in stock you will be notified and asked to contact us again in 3 months on the status of the back ordered item. We do not have a method for keeping track of back orders.
We will make every effort to process and ship your order within two business days following the placement of your order. You will receive an e-mail confirmation when your order has shipped.
USPS Priority Mail outside the contiguous 48 states will take 3-8 business days to Alaska and Hawaii and up to 2 weeks for U.S. Territories and military addresses. Our FedEx Ground, FedEx 2nd Day Air, and FedEx Next Day Air Services are available within the continental United States only. Orders received in our office by 12:00 noon (Central Time) on weekdays generally ship on the same day. Orders received in our office after 12:00 noon (Central Time) generally ship on the next business day (Monday through Friday). If your order is time sensitive contact us upon ordering. Please Note: We do not ship orders on weekends or US holidays.
** Air delivery to some areas in the South Pacific, Africa, Bermuda and Singapore can take slightly longer. Delivery to the West Indies and Caribbean can take 12+ weeks.
Shipping to an APO or FPO Address - When shipping to an APO or FPO address, only our USPS Media Mail Standard (about 2 to 6 weeks) and USPS Priority Mail (about 1 to 2 weeks) shipping methods are available.
Shipping to Prisons - 4WRD Book Connection does ship to penitentiaries, but we suggest you contact the prison first to determine if there are any special regulations. Some prisons do not allow delivery of hardcover books. Others place a limit on the number of items contained in a package. We cannot send any packages anonymously to inmates and all packages must be sent via US Mail. We cannot ship FedEx to prisons.
Case Quantities – Contact us for case quantity shipping rates, options and availability.
If time is of the utmost importance, we can ship your order expedited for an additional fee. Do not place your order online if you require expedited shipping. Call and talk to one of our representatives for more information for NEXT day or 2nd day options. Calling us will assure our prompt attention to your needs. Our customer service hours are 8:30 am to 5:00 PM Monday - Friday (Central Time, USA). International Customers may e-mail us at firstname.lastname@example.org , or call us at 417-862-4448.
Damaged Goods Policy
In the case of a defective product, upon return to us, you will be issued a full refund of your purchase price and shipping both initially and the return cost for shipping it back to us.
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Note: All prices in US Dollars